April 29, 2021 - Refund of COVID-19 travel credits

Air Canada Vacations : will accept and process reimbursement requests from eligible customers whose vacations have been canceled due to COVID-19. You can request a refund if your reservation was made before April 13, 2021 in anticipation of a trip taking place on or after February 1, 2020 that was canceled due to COVID-19. 
Deadline to request your refund: June 12, 2021.

Transat : will accept and process reimbursement requests from eligible customers whose vacations have been canceled due to COVID-19. You can request a refund if your reservation was made before April 29, 2021 in anticipation of a trip taking place on or after February 1, 2020 that has been canceled due to COVID-19. 
Deadline to request your refund: August 26, 2021.

Requests must be made by email to resa.web@voyagesbergeron.com indicating your reservation number. No request will be made by phone.

Important: A period of 2 to 3 weeks is required for the processing of files. It is not necessary to send us a second email, all requests will be processed