April 29, 2021 - Refund of COVID-19 travel credits

Air Canada Vacations : will accept and process reimbursement requests from eligible customers whose vacations have been canceled due to COVID-19. You can request a refund if your reservation was made before April 13, 2021 in anticipation of a trip taking place on or after February 1, 2020 that was canceled due to COVID-19. 
Deadline to request your refund: June 12, 2021.

Transat : will accept and process reimbursement requests from eligible customers whose vacations have been canceled due to COVID-19. You can request a refund if your reservation was made before April 29, 2021 in anticipation of a trip taking place on or after February 1, 2020 that has been canceled due to COVID-19. 
Deadline to request your refund: August 26, 2021.

Requests must be made by email to resa.web@voyagesbergeron.com indicating your reservation number. No request will be made by phone.

Important: A period of 2 to 3 weeks is required for the processing of files. It is not necessary to send us a second email, all requests will be processed

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Toll-free : 1-888-876-5345

Customer service is our top priority. Don't hesitate to contact our team if you have questions or comments. We are waiting for your call!

Agency Hours

Monday to Friday
9am to 5pm
Saturday
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Sunday
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Longueuil

761 Sainte-Hélène Street
Longueuil, Quebec, Canada,
J4K 3R5

Phone : 450-651-9551
Toll-free : 1 877-651-9551
Fax : 450-651-7528

Travel Agent Extensions
  • Agent Virtuel, Succ.Longueuil - Web Agent
  • Amélie Duval-Laurin - (Phone ext. 237)
  • Andrea Lalancette - Travel agent (Phone ext. 341)
  • Anna Verreault - Travel consellor & cruises specialist (Phone ext. 254)
  • Capélya Pédini - Travel agent / Supervisor (Phone ext. 288)
  • Caroline Lévesque - Travel agent / supervisor (Phone ext. 269)
  • Claudia Savard - Travel Counsellor & cruises specialist (Phone ext. 245)
  • Diana Loubert - Travel Counsellor (Phone ext. 235)
  • Josée Tousignant - Travel consellor (Phone ext. 222)
  • Kiki Stedman - Travel agent and cruise specialist (Phone ext. 223)
  • Louis Mercier - Travel agent & cruises specialist (Phone ext. 236)
  • Marie Soleil - Travel agent
  • Maude Veilleux - Travel consellor (Phone ext. 381)
  • Pascal Duval - Travel agent & cruises specialist (Phone ext. 230)
  • Tanya Brown-Dubé - Customers relations Director & Technical Quality (Phone ext. 232)
  • Thierry Laurent - Senior travel agent (Phone ext. 226)
  • Vanessa Landry - Travel Agent (Phone ext. 282)
Station Longueuil

Agency Opening Hours

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Select
  • Agent Virtuel, Succ.Longueuil - Web Agent
  • Amélie Duval-Laurin - (Phone ext. 237)
  • Andrea Lalancette - Travel agent (Phone ext. 341)
  • Anna Verreault - Travel consellor & cruises specialist (Phone ext. 254)
  • Capélya Pédini - Travel agent / Supervisor (Phone ext. 288)
  • Caroline Lévesque - Travel agent / supervisor (Phone ext. 269)
  • Claudia Savard - Travel Counsellor & cruises specialist (Phone ext. 245)
  • Diana Loubert - Travel Counsellor (Phone ext. 235)
  • Josée Tousignant - Travel consellor (Phone ext. 222)
  • Kiki Stedman - Travel agent and cruise specialist (Phone ext. 223)
  • Louis Mercier - Travel agent & cruises specialist (Phone ext. 236)
  • Marie Soleil - Travel agent
  • Maude Veilleux - Travel consellor (Phone ext. 381)
  • Pascal Duval - Travel agent & cruises specialist (Phone ext. 230)
  • Tanya Brown-Dubé - Customers relations Director & Technical Quality (Phone ext. 232)
  • Thierry Laurent - Senior travel agent (Phone ext. 226)
  • Vanessa Landry - Travel Agent (Phone ext. 282)
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Montreal

7725 St-Denis Street,
Montreal, Quebec, Canada,
H2R 2E9

Phone : 514-273-3301
Toll-free : 1 866-273-3301
Fax : 514-273-3624

Travel Agent Extensions
  • Agent Virtuel, Succ.Montréal - Web Agent
  • Caroll-Ann Joyal - Travel Counsellor / Supervisor (Phone ext. 227)
  • Cynthia Soares - Travel Counsellor & cruises specialist (Phone ext. 368)
  • Daphné Aubertin - Branch manager (Phone ext. 339)
  • Karine Samson - Travel agent & cruises specialist (Phone ext. 336)
  • Marie-Eve Berthiaume - Senior travel agent & cruises specialist (Phone ext. 309)
  • Roxanne Pelletier - Travel agent & cruises specialist (Phone ext. 273)
  • Sébastien Gagnon - Travel agent & cruises specialist (Phone ext. 327)
  • Z1. Alain Chamberland - Home-based travel agent
  • Z2. Joanne Santerre - Home-based travel agent (Phone ext. 344)
Station Jarry

Agency Opening Hours

CLOSED

Leave us a message

Complete the form and one of our team members will be pleased to contact you.

Select
  • Agent Virtuel, Succ.Montréal - Web Agent
  • Caroll-Ann Joyal - Travel Counsellor / Supervisor (Phone ext. 227)
  • Cynthia Soares - Travel Counsellor & cruises specialist (Phone ext. 368)
  • Daphné Aubertin - Branch manager (Phone ext. 339)
  • Karine Samson - Travel agent & cruises specialist (Phone ext. 336)
  • Marie-Eve Berthiaume - Senior travel agent & cruises specialist (Phone ext. 309)
  • Roxanne Pelletier - Travel agent & cruises specialist (Phone ext. 273)
  • Sébastien Gagnon - Travel agent & cruises specialist (Phone ext. 327)
  • Z1. Alain Chamberland - Home-based travel agent
  • Z2. Joanne Santerre - Home-based travel agent (Phone ext. 344)
Please confirm that you are not a robot.