1. Data Gathering And Use

Personal information obtained shall be used only to process orders and
complaints, if any.

Only the following personal information are required for an order :

·  Last name

·  First name

·  Date of birth

·  Address

·  Telephone number

·  E-mail

Any personal information is confidential and shall be used strictly for :

·  An e-mail confirmation of your order;

·  The receipt of payment by credit card;

·  The after-sale service, outlined below.

2. Consumer's Consent

No information shall be taken without your prior consent. Please note
that by ordering or by lodging a complaint, your consent is implicit.
You can always withdraw your consent for any future solicitation by
contacting customer service at the following coordinates.

Longueuil's Agency

Voyages Bergeron Inc.
825 west St-Laurent Street
Longueuil, Quebec, J4K 2V1
C/O Customer Service

Phone : (450) 651-9551
Toll Free : 1-877-651-9551
Fax : (450) 651-7528

servicealaclientele@voyagesbergeron.com

Montréal's Agency

Voyages Bergeron Inc.
7725 St-Denis Street
Montréal, Quebec, H2R 2E9
C /O Customer Service

Phone : (514) 273-3301
Toll Free : 1-866-273-3301
Fax : (514) 273-3624

servicealaclientele@voyagesbergeron.com

3. Information Transmitted To A Third Part

Your personal information shall not be transmitted to a third party.

4. Information Storage

Your data is kept on printed paper and stored in a data bank. Only the
responsible for complaints has access to your personal
information, kept only for the time required to process
your order and/or your complaint.

The site Voyages Bergeron Inc. links to internet sites not accredited
by the SAC (Consumer Aid Services). When clicking on these links, you
leave the site www.voyagesbergeron.com. Voyages Bergeron Inc. does not
exert any control over these Internet sites and the fact that they
reached through www.voyagesbergeron.com does not applied in any way
the responsibility of Voyages Bergeron Inc. All personal information
which you transmit by the means of these sites will be subject to the
policy of these sites.

5. Consent of the consumer

The personal information that we collect on you is with your consent.
When you place an order you automatically give us your consent.

6. Preservation of the information

We preserve the electronic files and the paper documents in a secure
place where only the persons in charge of the service to the customers
have access.

7. Destruction of the information

We destroy all personal information when it is not necessary anymore
for us. The information contained on paper is shredded and the
information contained on disks is erased.

8. Destruction Of Personal Information

After the time specified above, your personal information shall be
shredded or deleted.

9. Information Regarding Policies

If you wish to obtain further information regarding our policy on
personal information protection, please contact customer service
at the coordinates given above.

10. Access To Information

To access your own personal information or to modify them, contact
customer service at the coordinates given above. This
service is free of charge.

11. Complaints

To lodge a complaint concerning your personal information, please
contact customer service at the coordinates given above.
Your complaint shall be processed within 10 days following its
reception.

The complaint resolution process is free for all concerned.

12. Policy Changes

Should we have to modify our policy regarding the protection of
personal information, we shall advise you and indicate the date the
changes become effective at the bottom of every page of our policy.
The changes shall also be made on our website. Obviously, the policies
in effect at the time of the order shall be applied.